Responsible gambling at Spingreen
We want your time with us to stay enjoyable. Gambling works best as entertainment, and we've built tools and resources to help you keep it that way. This page covers the controls you can set on your Spingreen account, how to recognise when something feels off, and where to turn for confidential support in the UK.
Why responsible gambling matters
Betting and playing slots should add a bit of excitement to your week, not create stress. When money set aside for bills ends up staked instead, or when logging in becomes compulsive rather than a choice, the balance has tipped. We provide guardrails – deposit caps, cooling-off periods, reality checks – but only you know when they are needed.
Our platform attracts players across income levels and experience. Some treat it as casual fun; others chase bigger wins with larger stakes. Neither approach is wrong, but both benefit from boundaries. Setting a limit today means you stay in control tomorrow.
Signs gambling is getting out of hand
Watch for these patterns in your own behaviour:
- Chasing losses by depositing more than you planned.
- Lying to family or friends about how much you spend.
- Using credit or loans to fund play.
- Gambling when you feel anxious, low, or bored – treating it as emotional relief rather than recreation.
- Neglecting work, studies, or relationships because you are preoccupied with the next session.
- Feeling irritable or restless when you try to cut back.
None of these guarantees a problem on its own, but a combination warrants honest reflection.
Questions worth asking yourself
Run through these six prompts. If more than two resonate, consider reaching out for advice.
- Do you gamble longer or with more money than you originally intended?
- Have you borrowed money or sold possessions to cover gambling?
- Do arguments at home centre on your betting or account activity?
- Have you missed commitments – shifts, appointments, family events – because you were playing?
- Does the thought of stopping make you anxious or defensive?
- Have you tried to cut back before and found it harder than expected?
Our control tools
We offer deposit limits you can set for one day, one week, or one month. Once active, the system blocks deposits above the threshold until the period resets. You adjust or tighten the cap through your account settings; loosening it triggers a 24-hour delay to discourage impulsive changes.
Self-exclusion locks your account for a period you choose. Our platform supports the following durations: 1 day, 1 week, 2 weeks, 1 month, 3 months, 6 months, 9 months, 1 year, 3 years, or permanently. During exclusion you cannot log in, deposit, or place bets. Permanent exclusion is irreversible. Shorter breaks end automatically; you regain access without needing to contact us.
We also link to an external self-assessment tool – a questionnaire that scores your habits against clinical markers. It takes five minutes and provides a confidential result. The tool does not diagnose, but it does flag whether your answers align with at-risk patterns.
Practical limits that work
Abstract advice rarely helps. Here are five concrete steps:
- Set a weekly deposit cap equal to what you spend on other hobbies – gym membership, cinema, nights out. Treat gambling as one leisure category among several.
- Schedule sessions the way you schedule exercise. Play Tuesday and Friday evenings, for example, rather than whenever the urge strikes.
- Keep a separate bank account or e-wallet for gambling. Top it up with a fixed amount each month; when it empties, you stop.
- Avoid playing when you are tired, upset, or drinking. Decision-making suffers in all three states.
- Log every session's result – win or loss – in a simple spreadsheet. Seeing the cumulative total removes the illusion that you are ahead.
Where to get help in the UK
GamCare runs the National Gambling Helpline at 0808 8020 133, free and open 24 hours a day, seven days a week. Trained advisers offer confidential support, practical advice, and referrals to face-to-face counselling where needed. Visit gamcare.org.uk for live chat and email options.
BeGambleAware provides information, tools, and direct links to treatment services across England, Scotland, and Wales. Their site at begambleaware.org includes budgeting calculators, myth-busting guides, and a directory of local clinics.
GamStop is a free national self-exclusion scheme covering all UK-licensed operators. Register at gamstop.co.uk and your details are shared with participating sites, blocking access for six months, one year, or five years. The minimum term is six months; once set, it cannot be shortened.
Gordon Moody offers residential treatment programmes and online therapy for people whose gambling has caused serious harm. Their services include group counselling, one-to-one sessions, and help rebuilding finances and relationships. Learn more at gordonmoody.org.uk.
Blocking software
Gamban (gamban.com) installs on phones, tablets, and computers to block access to gambling sites and apps across all browsers. It costs around £20 for a year and cannot be uninstalled without contacting support, which builds in a cooling-off period. BetBlocker (betblocker.org) is free, open-source, and works on multiple platforms including iOS, Android, Windows, and macOS. Both tools block tens of thousands of gambling domains.
Protecting minors
Access to our site is restricted to those aged 18 and over (18+). We verify age during registration and again at the point of a first withdrawal. A device shared with someone under 18 – a family tablet, a partner's laptop – should carry parental-control software such as Net Nanny or Qustodio to block gambling sites entirely for younger users.
If you suspect an underage person has accessed your account, contact us immediately at [email protected]. We close the account and refund any deposits made.
Contact us
Questions about our responsible gambling tools, or help activating a limit or exclusion, reach our team at [email protected]. We typically respond within 24 hours. For urgent support with problem gambling itself, the resources above – GamCare's helpline in particular – provide faster, specialist assistance.
You must be 18 or over (18+) to use this site. If gambling ever stops being entertainment, free and confidential help is available at BeGambleAware.org.
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